|
|
|
Government
Affairs- Telephone Calls |
- Most effective
when there is a limited amount of time.
- High volume is
easy to generate.
Before the Call
- Determine your
goal and list points you wish to make during the
call.
- Write down your
key points and questions you intend to ask and
have them in front of you during your call.
For the Conversation
- Give your name,
position and company (and your district if
appropriate).
- As briefly as
possible, state why you are calling and express
your views on the issue.
- Try not to
argue or antagonize but clearly site your
differences.
- Ask the public
official their position on the issue.
- Listen
carefully to the public official’s response. If
it is favorable, express appreciation.
- If your public
official is undecided, offer assistance. Present
new information he/she might not be aware of,
ask if you can help and/or try to set up a
meeting to discuss the relevant issues.
- Ask if there is
a staff person you can stay in touch with
regarding the issue.
- Be courteous
and thank the public official and / or the staff
person.
- If the public
official is not in, leave a brief message
stating your name, business name, phone number,
the issue you are interested in and your
position.
After the Call
- Send a letter
to the public official acknowledging your call
and thanking them for their time.
|
|
|
|
|
