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Government Affairs- Building Relationships
All of us by nature respond to our friends or people we know better than we do to strangers. We tend to return calls to those we know quicker than we return calls to people we don’t know. When our friends or colleagues share an opinion or thought we tend to listen even when we might disagree with their point of view. Fundamentally, we are more inclined to listen and respond to people we know. In business, developing your network of contacts is critical to success. The hallmark of any successful grassroots effort is a solid foundation of relationships with public officials.

Public officials at all levels are elected by us – we the people. Most public officials like to hear from their constituents. They welcome the input. It is important that the business community’s views on issues be heard at all levels of government. Therefore, it is essential that business people develop relationships with public officials.

Grassroots lobbying is simply the process where business people contact their public officials to express their opinions and/or request a particular action on a piece of legislation or issue. Grassroots lobbying is probably the most effective way to get a public official to act on your behalf. Why? Because you are an interested constituent who they know. It is critical for business people to stay well informed on issues of importance and express your opinions. Your letters, phone calls, and visits are all effective tools in keeping contact with your public officials and in developing relationships.

But how do you build a relationship? First, start with introducing yourself. Make an appointment to see your elected official. It is best to begin this process before you have a specific issue or concern that needs immediate attention. Use this opportunity to get to know each other. Find out their interests, background and history. Tell them about your business (size, type of business, number of employees, where you are located, etc.). Invite the official to visit your office or business. Try to shape your first contact by leaving the official with some knowledge and a positive feeling (information about your company, type of industry – don’t assume anything). Follow-up with a letter thanking them for their time.

Once you have introduced yourself, stay in touch. Drop a note to the official, pick up the phone and call, or invite them to attend an event in your community. To further develop a relationship, you might consider contributing to their campaign efforts or helping out in other ways. Ask how you can help.

When an issue does come up and you need help you now can quickly communicate with someone you know.

Staying in touch is critical.

 
 
 

"Serving Over 2,000 businesses in the Columbia Riverbanks Region"
Greater Columbia Chamber of Commerce
930 Richland Street • Columbia, SC 29201
(803) 733-1110 • fax (803) 733-1149 info@columbiachamber.com

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